1. Data Controller
Company Name: MBC Travel. Address: Sofouli 4, Rhodes, Greece. VAT Number: 095419816. GEMI Number: 71688120000. Email: info@mbc-travel.com • Tel: +30 2241029222
2. What Personal Data We Collect
We collect personal data only when you choose to contact us or schedule a call. This may include information you provide through our contact form (such as your name, email address, phone number, company name, and the content of your message) and information you provide when scheduling a call (such as your name, email address, phone number, meeting details, and any notes you submit).
We may also collect limited technical data related to the use of our website, such as IP address, browser type, device information, approximate location (derived from IP), pages visited, and basic access logs. Where analytics or marketing tools are enabled, additional usage and device identifiers may be collected via cookies or similar technologies.
3. Purpose of Data Collection
We collect and process your personal data to respond to your enquiry, communicate with you, schedule and manage meetings, understand your needs, and follow up regarding potential collaboration or services. We may also use analytics and advertising tools to measure website performance and improve our marketing activities, where permitted by your cookie preferences. We do not use your data for automated decision-making that produces legal or similarly significant effects.
4. Legal Basis for Processing
We process personal data based on our legitimate interest in responding to enquiries and managing communication, and, where applicable, based on your consent when you submit your details through the contact form or choose to schedule a call.
For analytics and marketing cookies or similar technologies (such as Google Analytics and advertising pixels), processing is based on your consent, where required by applicable law. If a business relationship is established later, additional processing may occur to perform a contract and comply with legal obligations.
5. Data Sharing & Third Parties
We do not sell or rent your personal data. Your information may be processed by trusted service providers only to the extent necessary to operate our website and communications.
In particular, scheduling a call may be handled through a third-party platform (Cal.com). Website analytics may be provided through Google Analytics. If advertising or remarketing tools are used, cookies or pixels may be set by platforms such as Meta (Facebook/Instagram) or LinkedIn for measurement and campaign performance. In such cases, your data may be processed according to the relevant third party’s terms and privacy policy.
We may also share data with professional advisors (such as accountants or legal advisors) only where necessary and subject to appropriate safeguards, and with authorities where required by law.
6. Data Retention
We retain personal data only for as long as necessary to respond to your enquiry, manage our communications, and maintain reasonable business records. If you request deletion, we will delete or anonymize your data unless we are required to retain it for legal reasons or to establish, exercise, or defend legal claims.
7. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to access your data, request rectification or erasure, restrict or object to processing, request data portability, withdraw consent (where consent is the legal basis), and file a complaint with the Hellenic Data Protection Authority (www.dpa.gr). To exercise these rights, contact us at info@mbc-travel.com.
8. Cookies & Tracking
Our website may use cookies and similar technologies for functionality and security, as well as analytics and marketing purposes.
Analytics cookies may be used (for example, Google Analytics) to help us understand how visitors use the website and improve performance. Marketing/advertising cookies or pixels may also be used (for example, Meta and/or LinkedIn) to measure campaign effectiveness and optimize advertising.
Where required by applicable law, analytics and marketing cookies will be used only after you provide consent via our cookie preferences/consent tool. You can update your cookie preferences at any time through the relevant cookie settings on our website.
9. Data Security
We apply appropriate technical and organizational measures to protect your personal data, including SSL encryption, secure hosting infrastructure, and restricted access to information. No method of transmission over the internet is fully secure; however, we take reasonable steps to reduce risk and protect data.
10. Changes to This Policy
We reserve the right to revise this Privacy Policy at any time. The most recent version will always be available on this page along with the effective date.
11. Contact
If you have any questions or concerns about how we handle your data, you may contact us at: Email: info@mbc-travel.com • Tel: +30 2241029222
Effective Date: 1/1/2026
